Strategic Account Executive – Payment Integrity

Valenz•Phoenix, AZ

1d•Remote

About The Position

The Strategic Account Executive manages, strengthens, and grows some of Valenz Health’s largest and most strategically important client and partner relationships within its Payment Integrity business. The role serves as a senior commercial advisor, developing a deep understanding of clients’ businesses, healthcare cost pressures, claims performance, and evolving priorities. The position owns the strategic direction of assigned accounts, builds executive-level relationships, identifies partnership expansion opportunities, and ensures clients understand the value Valenz delivers. It works across Client Success, Product, Operations, Revenue, and other teams to translate client priorities into coordinated strategies that support retention, growth, and long-term partnerships. This is a remote, US-based position requiring approximately 30% travel for executive meetings and customer interactions. The employee needs a quiet workspace free from distractions, reliable internet, and must follow company security protocols, including use of VPNs, secure passwords, and company-approved devices and software. Necessary equipment is provided.

Requirements

At least 7 years of progressive experience in strategic account management, enterprise sales, client management, business development, or a related commercial role.
Significant experience in the self-funded healthcare market, including employer-sponsored health plans, TPAs, brokers and consultants, benefit strategies, and healthcare cost containment.
Experience managing large, complex, and strategically important client relationships involving senior and executive stakeholders.
Demonstrated success retaining and growing existing enterprise or strategic accounts, including identifying and closing expansion opportunities.
Strong consultative selling, executive communication, and relationship management skills, with the ability to influence senior decision-makers.
Strong business and financial acumen, including understanding healthcare cost drivers, client economics, value propositions, and revenue opportunities.
Ability to translate client needs and business objectives into actionable strategic account plans.
Ability to operate independently while coordinating cross-functional resources around complex client needs.
Must be based in the United States in a location where the employee can work effectively and comply with company policies, including HIPAA.
Ability to travel approximately 30% for executive meetings and customer interactions.
Quiet workspace free from distractions and reliable internet connection.
Adherence to company security protocols, including use of VPNs, secure passwords, and company-approved devices and software.

Nice To Haves

Bachelor's degree in Business, Healthcare Administration, Sales, Marketing, or a related field.
Experience with payment integrity, claims management, bill review, claims repricing, or related healthcare cost containment solutions.
Established relationships within the self-funded employer, broker, consultant, TPA, or health plan ecosystem.
Advanced degree or relevant professional certification.

Responsibilities

Serve as the strategic owner and senior commercial point of contact for assigned Payment Integrity accounts.
Build trusted relationships with senior and executive client stakeholders and understand their businesses, healthcare cost management strategies, priorities, and evolving needs.
Advise clients on healthcare cost drivers, claims performance, payment accuracy, market trends, and opportunities to improve financial outcomes.
Anticipate client risks, changing needs, and organizational dynamics that could affect relationships.
Develop and execute Strategic Account Plans covering client priorities, relationship strategy, retention risks, growth opportunities, and measurable outcomes.
Monitor account health, including client satisfaction, contractual commitments, revenue trends, retention risk, and opportunities to improve or expand services.
Lead strategic business reviews demonstrating cost savings, financial and operational performance, and opportunities to strengthen partnerships.
Prioritize client retention and identify and close opportunities to grow existing business, expand Payment Integrity solutions, and introduce additional Valenz capabilities.
Achieve assigned retention, revenue growth, expansion, and strategic account objectives.
Lead executive-level conversations that strengthen relationships and reinforce the strategic and financial value Valenz delivers.
Participate in critical renewals, expansion discussions, strategic reviews, and relationship interventions.
Ensure Valenz solutions and capabilities remain aligned with client business objectives, healthcare cost containment strategies, and financial priorities.
Help clients understand value delivered through claims savings, payment accuracy, operational efficiencies, and improved health plan financial performance.
Coordinate with Client Success, Product, Operations, Revenue, and other teams to address client priorities and deliver on commitments.
Represent Valenz products, services, and capabilities, emphasizing Payment Integrity and opportunities to expand relationships across the broader portfolio.
Maintain accurate account plans, opportunity pipelines, forecasts, client activity, risks, and next steps in designated systems.
Use client, market, claims performance, and financial insights to inform account strategy and broader commercial priorities.

Benefits

Generously subsidized company-sponsored medical, dental, and vision insurance.
Access to services through Healthcare Blue Book and KISx Card.
HSA, FSA, and DCFSA spending account options.
401(k) with company match and immediate vesting.
Flexible working environment.
Paid time off including vacation, sick leave, and paid holidays.
Employee Assistance Program with professional counseling, referrals, and additional services.
Paid maternity and paternity leave.
Pet insurance.
Employee discounts on phone plans, car rentals, and computers.
Community giveback opportunities, including paid time off for philanthropic endeavors.