Strategic Account Director, Key Accounts

Higgsfield

2d•$220,000 - $275,000•Remote

About The Position

Higgsfield AI is hiring a Strategic Account Director to own and grow relationships with its highest-value enterprise customers. The role is responsible for revenue expansion, executive relationships, strategic account planning, identifying new business opportunities, negotiating enterprise agreements, and expanding adoption across teams and use cases. The successful candidate will combine commercial instincts, product fluency, and an entrepreneurial mindset, with a track record of growing complex enterprise accounts in SaaS, AI, or creative technology. The position owns commercial strategy and revenue growth across a portfolio of strategic accounts, while serving as a trusted advisor to customers and connecting Higgsfield’s AI capabilities to their business and creative objectives. It also partners with Product, Engineering, Marketing, Customer Success, and Executive Leadership to support customer outcomes, enterprise growth, and go-to-market strategy. The role has significant ownership of customer relationships and direct influence on Higgsfield’s enterprise growth. The company is remote, with candidates welcomed in NYC, San Francisco, or Los Angeles. Occasional business travel to the San Francisco office is required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. The company values active communication, responsiveness, and close collaboration across teams.

Requirements

At least 8 years of experience in enterprise sales, strategic account management, or enterprise business development, with demonstrated ownership of large, complex customer relationships.
Proven track record of growing and retaining high-value enterprise accounts, including significant upsell, cross-sell, and expansion revenue.
Experience managing strategic relationships with Fortune 500 companies, global brands, or similarly complex enterprise organizations.
Demonstrated ability to build trusted relationships with C-suite executives, senior business leaders, and enterprise decision-makers.
Strong commercial judgment and experience negotiating complex enterprise agreements and navigating multi-stakeholder buying processes.
Experience developing strategic account plans, identifying whitespace opportunities, and expanding adoption across large organizations.
Ability to translate sophisticated technology capabilities into business value for technical and non-technical stakeholders.
Strong executive presence, communication, presentation, and negotiation skills.
Entrepreneurial, self-directed approach and comfort operating in a fast-paced, evolving startup environment.
Strong analytical and operational skills, including account forecasting, revenue planning, and pipeline management.
Availability during agreed working hours and sufficient overlap with the relevant team’s time zone.

Nice To Haves

Background in enterprise SaaS, AI/GenAI, creative technology, marketing technology, or usage-based software is strongly preferred.

Responsibilities

Own commercial strategy, revenue growth, and executive relationships across a portfolio of Higgsfield’s highest-value enterprise accounts.
Develop and execute strategic account plans to expand revenue, increase product adoption, and build long-term customer partnerships.
Identify and pursue opportunities to expand Higgsfield’s footprint across business units, geographies, teams, and enterprise use cases.
Lead complex enterprise negotiations, renewals, upsells, and multi-year commercial agreements.
Build and maintain relationships with senior executives, economic buyers, and key stakeholders.
Drive account retention, revenue growth, and long-term customer value.
Serve as a trusted strategic advisor, connecting Higgsfield’s AI capabilities to customers’ broader business and creative objectives.
Engage with senior leaders across Marketing, Creative, Brand, Innovation, and Technology organizations.
Understand customer priorities, organizational structures, and decision-making processes to identify strategic growth opportunities.
Lead executive business reviews, strategic planning sessions, and customer engagements.
Translate emerging GenAI capabilities into business cases, measurable outcomes, and enterprise-wide opportunities.
Build multi-threaded relationships and establish Higgsfield as a long-term strategic partner.
Partner with Product, Engineering, Marketing, Customer Success, and Executive Leadership to deliver outcomes for strategic customers.
Identify opportunities for broader enterprise deployments, new workflows, and strategic commercial partnerships.
Surface customer insights and market trends to inform product priorities and enterprise go-to-market strategy.
Collaborate with leadership on high-value commercial opportunities, executive engagements, and strategic account initiatives.
Maintain operational discipline in account planning, pipeline management, forecasting, and revenue performance.
Help establish scalable best practices for managing and growing Higgsfield’s most important customer relationships.