Strategic Account Associate, Medical Communications

Precision AQ

About The Position

The Strategic Account Associate (SAA) plays a critical role on Precision AQ’s Medical Communications Strategic Account Management team, supporting the growth and health of key accounts while learning how to build trusted client partnerships. This role is ideal for someone who enjoys combining strategic thinking, client interaction, and cross-functional collaboration in a fast-paced medical communications environment. As an SAA, you will deepen client relationships, help translate strategy into action, and contribute directly to business growth—while building the skills needed to progress into a Strategic Account Manager role. This is a high-visibility position that offers meaningful client exposure, opportunities to influence strategy, and a clear path for career advancement within the Strategic Account Management organization. As a Strategic Account Associate, you will support and help manage strategic client accounts while partnering closely with Strategic Account Managers and/or Strategic Account Directors. You will contribute to strategic planning, manage day-to-day client communications, and help ensure work is delivered on time, on budget, and aligned with client goals. In this role, you will help develop annual strategic and tactical plans, oversee project execution, and proactively identify opportunities to enhance client success. You will also support account financial management by assisting with scoping, budgeting, forecasting, and monitoring team efficiency. Over time, SAAs are expected to increase ownership of client relationships and play an integral role in driving account growth and client advocacy.

Requirements

Bachelor’s degree required
A minimum of 3 years of experience in medical communications, agency account management, strategic account support, or a related client-facing role, OR an advanced doctoral-level degree (e.g., PhD, MD, PharmD, or equivalent)
Experience working directly with pharmaceutical, biotech, or healthcare clients
Demonstrated ability to manage client relationships and contribute to strategic discussions
Strong written, verbal, and presentation skills, including PowerPoint proficiency
Proven organizational skills and ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Experience supporting or managing budgets, forecasts, or account financials
Exposure to product strategy, publication planning, or integrated medical communications
Experience collaborating with a cross-functional team and mentoring junior team members

Responsibilities

Serve as day-to-day client contact on assigned accounts, in partnership with senior account leadership
Develop a strong understanding of clients’ business goals, challenges, and strategic priorities
Help translate client vision into actionable plans and high-quality deliverables
Contribute to annual strategic and tactical plans, brand plans, and project-level planning
Build trust with clients through strong communication, responsiveness, and strategic thinking
Proactively offer ideas and recommendations to improve brand performance and client engagement
Support scoping of work, development of budgets, and ongoing management of account finances
Monitor budgets and team efficiency to ensure work is delivered within scope; help flag when requests are out of scope
Assist with forecasting planned work and resources; flag risks or changes to leadership
Identify potential growth opportunities and new business ideas and share with the account team
Partner with program management to develop project briefs and lead or support kickoff meetings
Coordinate internal teams to ensure alignment on strategy, timelines, and client expectations
Support quality of deliverables by reviewing for accuracy and readiness before client delivery, while collaborating with senior account team members on final approval
Help manage workload and prioritization to keep projects moving and self and team members billable
Participate in, and at times lead, client meetings, status calls, and planning calls with healthcare professionals
Flag team issues and provide details to support difficult conversations related to timelines, budgets, and feedback
Stay current on industry trends, scientific developments, and competitive landscapes relevant to clients
Continuously build strategic, financial, and client management skills
Act as a strong ambassador for Precision AQ internally and externally