Supervisor Storeroom - Integrated Supply

Vallen Distribution Inc.•Syracuse, NY

4d•$60,000•Onsite

About The Position

Vallen's Storeroom Supervisor is a staff management position integrated within a customer's location. The supervisor oversees and leads the day-to-day activities of a team of 1 to 2 associates engaged in customer support, crib and/or storeroom operations. The role trains and manages the work functions of Buyers, CSRs, Warehouse Workers, Crib Attendants, Inventory Control, VMI, and/or other operational support roles according to the needs of the assigned customer. The supervisor ensures work is efficient and safe, follows operating policies and procedures, and meets high customer-satisfaction standards for an Integrated Supply and solutions-serviced customer.

Requirements

Bachelor's degree preferred in a related field, such as Supply Chain, Business, or Finance, and 3+ years of relevant experience, or an equivalent combination of education and experience.
Demonstrated product, industry, and supply-chain systems knowledge.
Ability to work independently with little supervision.
Strong communication, planning, organizational, time-management, problem-solving, and customer-service skills.
Quality mindset with attention to detail, accuracy, and thoroughness.
Ability to set goals and meet tight deadlines while managing a heavy workload.
Ability to read, analyze, and interpret documents and reports.
Ability to mentor new staff and cross-train existing staff.
Proficiency with Microsoft Office products, including Excel and Word, and technical aptitude to learn company-specific programs and software applications.
Ability to work physical inventory.
Ability to sit, stand, bend, and climb; lift up to 100 lbs with assistance; and meet the stated vision requirements.
May be required to handle hazardous materials and wear protective equipment, such as safety shoes, gloves, and protective eyewear.
May be required to work in extreme hot, cold, or dusty environments.

Nice To Haves

Bachelor's degree in a related field, such as Supply Chain, Business, or Finance.

Responsibilities

Participate in interviews; coach, train, and delegate work assignments; and, where applicable, participate in or prepare documentation for discipline while enforcing company policies, procedures, and productivity standards.
Help ensure the storeroom is attended and complies with ISO requirements specified by the customer contract.
Train and mentor associates in proper handling of storeroom materials, use of storeroom tools, and operating policies and procedures; ensure safe storeroom operations.
Research and conduct root cause analysis for complex site or customer issues and engage customers to resolve escalated issues.
Audit and review other associates' daily work for accuracy.
Provide coverage for staffing needs in various functional roles when needed, including vacation or other out-of-office coverage.
Ensure team resources are used effectively and productivity and profitability targets are met.
Collaborate with leadership to help produce service-level reports.
Participate in internal Vallen and/or customer audits as needed.
Help prepare materials for quarterly site presentations to plant management about Vallen's services, projects, and activities.
Identify customer cost savings through process improvements and product price variance.
Provide high-level customer service by responding by phone, email, or in person, and serve as an escalation point for unresolved or complex customer-service issues.
Help management ensure Vallen's systems of record are accurate for managed employees and the assigned customer.
Perform other related duties as requested.

Benefits

Medical, dental, and vision insurance, with single, employee-plus-spouse-or-children, and family coverage options.
401(k) with a discretionary company match of $0.50 per $1.00 contributed, up to 6% of pay (U.S. positions only).
Employer-paid basic life insurance for employees, spouses, and dependents.
Employer-paid short-term and long-term disability benefits and parental leave, along with leave required by applicable law.
Health care and dependent care flexible spending accounts.
Paid vacation and sick time, with amounts based on seniority.
Eight scheduled paid holidays plus two floating holidays.
Employee Assistance Program.
Employee Resource Groups for networking and team building.
Tuition reimbursement program.
Employee referral program.
Safety shoe and safety glasses reimbursement, based on position.
Employee discounts through BenefitHub.
Advancement opportunities.