Store Trainer

Brookshire Grocery Company • Edmond, OK

1d • Onsite

About The Position

The Store Trainer at Brookshire Grocery Company (BGC) is responsible for coordinating with retail management to train and develop partners. This role works closely with front-end partners to ensure training guidelines are followed, monitors and reports partner progress to management, and makes recommendations for training opportunities. BGC is a regional, family-owned retail grocery business operating over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma, emphasizing a workplace where employees can thrive, grow, and feel valued.

Requirements

• High school Diploma or GED and one or more years of related experience required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Food Handler certification required.
• TABC/LACT/AATC certification required where applicable.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Intermediate understanding of Company checkout policies and procedures.
• Intermediate knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
• Strong organizational and time management skills required.
• Ability to motivate others and work well with a team.
• Must be detail-oriented.
• Ability to evaluate partner performance and make corrections as needed, in a tactful manner.
• Ability to learn new processes and transfer knowledge to others.
• Ability to perform basic Microsoft Office functions.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Responsibilities

• Works in conjunction with upper management to train and develop partners.
• Conducts retail partner on-boarding and introduces new hires to Company policies, procedures, people, and culture.
• Collaborates with retail management to identify partners in need of training and to ensure all necessary training modules are completed.
• Remains current on Company policies, procedures, business initiatives, and technologies.
• Receives teaching materials from corporate and conducts training sessions covering a wide variety of areas such as on-the-job training, refresher training, etc.
• Reports progress of partners during training periods to management.
• Assists partners with problems concerning position specific tasks by providing suggestions to management to improve work procedures.
• Works with front end partners to provide a friendly and customer service-oriented attitude by making on-the-spot corrections as needed.
• Ensures the store is presentable for the customer shopping experience.
• Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan to help you build a solid future that the Company contributes to.
• Exclusive employee discounts on the things you need most.
• Scholarships and educational support to fuel your growth.
• Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees