Store Team Leader

trane technologiesSpringfield, MA
Onsite

About The Position

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Trane is hiring a Store Team Leader for our Residential Parts & Supply Store. As the Store Team Leader, you will be responsible for the successful management and leadership of a Trane Supply Store and warehouse facility. In this role, you will lead a team of customer sales associates, warehouse technicians and other specialty positions based on local market, product offerings and other factors. The Store Leader is responsible for the management of overall operations and sales, understanding local markets and product representation, and leading and developing the store team.

Requirements

  • Two years supervisory experience prefer in a retail setting with proven sales experience and experience building customer relationships.
  • Must be results driven, a strong team player and be able to maintain a high energy level even with challenging situations or customers.
  • Proficiency in an inventory management system or retail sales program a plus along with strong computer skills.
  • Associate’s (AA) degree preferred or equivalent combination of education and experience. GED or High School Diploma required
  • Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
  • Basic understanding of Lean Principles
  • Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: : DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Responsibilities

  • Leads the team by fostering a customer-focused culture and builds strong relationships with key customers, achieved by effectively executing Trane Technologies RMX program.
  • Develops and coaches strong, diverse team to achieve performance goals and business results in both warehouse and retail store.
  • Develop and execute annual operating plans for store. Prepare and analyze business forecasts and reports, conduct audits and reviews to ensure business process and financial compliance.
  • Manages store operations to ensure follow through, productivity and quality in standard work and processes. Oversee store inventory program to ensure inventory levels to support customer availability, and reduce OSMI (Obsolete Slow Moving Inventory). Forecast requirements and provide input to SIOP (Sales Inventory Operations Planning) process.
  • Responsible for showroom appearance
  • Responsible for self-continuous education to stay current on market trends and products.
  • Occasionally operate a forklift and lifting up to 50lbs.

Benefits

  • health insurance
  • holistic wellness programs that include generous incentives
  • fertility coverage
  • adoption/surrogacy assistance
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
  • 15 vacation days
  • 9 paid holidays
  • 3 floating holidays
  • sick leave
  • additional options to support volunteer and parental leave
  • Educational and training opportunities through company programs
  • tuition assistance
  • student debt support
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