AE - Store Team Leader (Store Manager)

American Eagle OutfittersWaterloo, ON
Onsite

About The Position

As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!

Requirements

  • Love for AE and Aerie products.
  • Previous experience leading functional teams in a retail management role.
  • Ability to multi-task with attention to detail; strong priority-setting and time management skills.
  • Experience leading and developing teams.
  • General understanding of employment law.
  • Track record of effective communication and conflict management.
  • Business acumen.
  • Understanding of how to analyze reporting to drive sales.
  • Flexible availability to work when the guest shops.
  • English proficiency is required for Quebec applicants due to communication with Canadian and Global head offices.

Responsibilities

  • Driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience.
  • Creating, managing, and owning the store's business plan to meet KPI goals.
  • Analyzing reporting and daily sales trends to make real-time, innovative business decisions to achieve store financial goals.
  • Recruiting, hiring, and retaining a high-performing team.
  • Advocating for the team's development, encouraging pursuit of internal opportunities, and maintaining a succession plan.
  • Developing store leadership through leadership development training, performance feedback, individual development plans, and annual performance reviews.
  • Championing a culture of teamwork and recognition by establishing and communicating goals, holding the team accountable to brand standards, and celebrating outstanding performance.
  • Ensuring the store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes, including Floorsets, merchandise adjustments, and replenishment.
  • Evaluating traffic, calendars, and payroll reports to make scheduling adjustments to meet business needs, ensuring payroll is in check and leveraging top talent.
  • Demonstrating integrity in compensation decisions, ensuring audit and shrink results meet Asset Protection Standards, and following AEO's policies and procedures.

Benefits

  • Opportunities for development
  • Chance to learn new skills
  • Great potential for career advancement
  • 40% off product at both AE & Aerie year-round
  • Additional seasonal discounts with new Floorsets
  • Participation in store contests for the chance to win FREE merchandise and other exclusive prizes
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