University Heights - Team Lead/Shift Manager

Goodwill Industries of Gr. Cleveland & East Central Ohio • University Heights, OH

12d • Onsite

About The Position

Are you a natural leader with a passion for retail and a desire to make a positive impact in your community? At Goodwill, we're not just running retail stores, we're creating opportunities, building connections, and fostering sustainable practices. As a Store Team Lead, you'll take on a dynamic role that blends operational excellence, team leadership, and meaningful impact.

Requirements

• A minimum of 6 months of experience in a leadership role
• A high school diploma or GED
• Exceptional customer service and teamwork skills
• Background check required.

Nice To Haves

• Leadership Skills: You inspire and motivate those around you to achieve shared goals.
• Customer Focus: You handle challenges with grace and ensure every interaction leaves a positive impression.
• Operational Expertise: You're organized, detail-oriented, and comfortable with retail systems and processes.
• Passion for Products: You have a keen eye for quality across various categories, including name brands, antiques, and vintage collectibles.
• Problem-Solving Pro: You think on your feet and find solutions to challenges quickly and effectively.

Responsibilities

• Oversee daily store operations to ensure everything runs smoothly.
• Inspire and motivate team members to meet and exceed goals.
• Jump in where needed- whether it's running the cash register, organizing merchandise, or monitoring store performance metrics.

Benefits

• Bonus incentive plan
• Generous paid time off - 3 weeks per calendar year
• Paid holidays
• Medical, dental, and vision coverage at a fraction of the premium cost
• Retirement planning with a company match
• Life insurance and disability insurance at no cost
• Employee assistance program
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED