Seasonal Alterations - Store Support - Michigan Avenue

Nordstrom•Chicago, IL

2d•Onsite

About The Position

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life… Assist customers with a variety of transactions through a seamless and friendly experience Inspire trust, teamwork and positive team relationships Defuse customer situations and provide resolution in a timely and effective manner Utilize store technology to manage and organize customer alteration needs Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

Requirements

The ability to effectively build relationships with your customers, peers and leadership
Proficiency in multiple operating systems such as MS Windows, iOS and Android
Clear, effective communication with strong interpersonal skills
The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
A willingness to learn, and safely operate standard alterations equipment
The ability to work a flexible schedule based on department needs

Responsibilities

Assist customers with a variety of transactions through a seamless and friendly experience
Inspire trust, teamwork and positive team relationships
Defuse customer situations and provide resolution in a timely and effective manner
Utilize store technology to manage and organize customer alteration needs
Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team