Store Supervisor

Land Of Lincoln Goodwill Industries•Champaign, IL

22h•Onsite

About The Position

Store Supervisors serve as lead workers in the day-to-day activities of the sales floor, donation door operations, and donated goods processing. They are accountable for the store operations while acting as manager on duty. Operations include the collection of donations, processing, pricing, stocking, performing register transactions, and handling donated goods overall to meet expected goals at every step of the process. This position requires a strong customer focus, operating with minimum supervision, and understanding business demands.

Requirements

Requires a high school diploma or equivalent
Requires 1 year of experience in a leadership or oversight role, such as supervising staff or managing quality control tasks like ensuring staff adherence to policies, maintaining product standards, or monitoring service quality, preferably in retail.
Requires a valid driver’s license, a safe driving record, proof of insurance, and reliable transportation.
Requires CPR/First Aid certification or ability to obtain certification within six months of employment.
Requires occasional travel to other stores and job sites
Basic Knowledge of the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel, and the ability to utilize other software, such as payroll and point of sale, is preferred
Works independently while fostering a strong team atmosphere
Conveys information clearly through verbal and written communication
Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization
Interacts with all people in a manner that enhances their dignity, privacy, and confidentiality
Requires the ability to be consistently at work and on time on scheduled work days
Requires a high level of professionalism, integrity, business conduct, and ethical behavior
Embraces the mission, vision, and values of LLGI

Nice To Haves

Ability to successfully perform all duties of a Retail Associate

Responsibilities

Ability to successfully perform all duties of a Retail Associate
Train, coach, and provide feedback to help staff strengthen and develop skills
Ensure store staff follows policies and procedures
Demonstrate leadership and positive role modeling for retail staff.
Report loss control concerns to the General Manager and/or Assistant General Manager in a timely manner
Effectively manage time and monitor retail staff time to ensure that work is completed
Assume responsibility and accountability for the completion of job duties and meet production goals
Perform bank deposits and related cash-handling duties
Fill in for store staff as needed
Perform opening and closing procedures
Assign tasks and supervise Retail Associate and Team Lead performance while acting as manager on duty
Perform other tasks as assigned