Madhappy South Coast Plaza Full-Time Store Supervisor

Madhappy•Costa Mesa, CA

4d•Onsite

About The Position

Madhappy is seeking a full-time Store Supervisor for its South Coast Plaza location. This role is responsible for leading the physical presence of the store and, alongside the store manager, overseeing all day-to-day operations and people management. The Store Supervisor will report directly to the store manager.

Requirements

2+ years of previous retail management or supervisor experience
Familiarity with Shopify preferred
MUST have open availability
Proven comfort in fast-paced experience is necessary

Nice To Haves

Excellent leadership skills with the ability to train and lead others while holding them accountable for results
Strong communication skills, including the ability to work cross functionally with all levels and teams
Solutions-oriented
Business minded and analytical
Alignment with our mental health mission
Passionate about creating a unique and exceptional customer experience

Responsibilities

Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more
Learn and develop a true understanding of the Madhappy brand and customer base
Work with the store manager and HQ to bring the vision to life
Help recruit and lead the location staff
Work with your team to report on results and find new efficiencies
Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets