Store Supervisor

CHS, Inc.•Craigmont, ID

4d•Onsite

About The Position

CHS Primeland is seeking a motivated and customer-focused individual to fill the role of Store Supervisor in Craigmont, ID. The Store Supervisor plays a key leadership role in the daily operations of a retail store, providing guidance, training, and support to staff while ensuring a high standard of customer service. This position assists the store manager in maintaining a clean, safe, and well-stocked environment, while also helping to resolve customer concerns professionally and efficiently. The Supervisor is responsible for enforcing company policies, monitoring store activity, and supporting merchandising efforts to drive sales. Ideal candidates will have at least two years of retail or customer service experience, strong communication skills, and a proactive approach to team leadership and operational excellence.

Requirements

High School diploma or GED
2+ years of experience in Retail and/or Retail Merchandising and Customer Service
Strong Customer Service skills
Strong communication skills, including written and verbal
Proficient in MS Office suite

Nice To Haves

High level of product knowledge in one or more of the following areas: convenience store products, lIvestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies or any related retail knowledge, preferred
Previous experience in a team lead or leadership role, preferred

Responsibilities

Serve as the lead support person in the daily operation of a retail store, providing guidance to other employees and assisting with general work direction and training.
Help ensure that safety procedures and accident handling procedures are followed.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Help ensure that all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
Support the store manager in assuring buildings, equipment and grounds are clean and inviting; that merchandise is properly stocked, rotated and clean.
Complete and balance paperwork and deposits when required, neatly and accurately according to company guidelines.
Set an example in ensuring that all employees comply with company cleanliness, grooming and uniform policies.
Creatively address merchandise displays to attract attention and promote sales.
Assist in enforcing all company standards, policies and guidelines, in addition to all state and local laws concerning the sale of tobacco, tobacco products, alcohol, instant lottery tickets and Powerball tickets.
Monitor cashier, vendor and customer activity and report theft or dishonesty.
Enforce and uphold the credit policy.
Perform other duties and responsibilities as assigned.