Store Supervisor

Habitat for Humanity Portland Region • Beaverton, OR

22h • $19 - $27 • Onsite

About The Position

As a Store Supervisor at the ReStore, you’ll play an essential part in ensuring smooth daily operations while contributing to an engaging and efficient shopping experience. You’ll plan and execute daily tasks, maintain a clean and safe environment, and work alongside staff and volunteers to keep the store running seamlessly. From overseeing the sales floor and receiving dock to maintaining public spaces, you’ll anticipate and prioritize the day’s needs to keep everything on track. In this role, you’ll focus on providing excellent customer and donor service, engaging with volunteers, answering product-related questions, and processing donations. You’ll also help create a visually appealing and well-organized store by maintaining stocked shelves and crafting attractive product displays. With a team-building mindset, you’ll thrive in a collaborative setting and remain committed to ensuring a positive experience for all who visit the store. This physically active position involves assisting with loading, unloading, and stocking materials, as well as lifting and moving heavy items (up to 50 lbs. with assistance). You’ll also learn to operate equipment such as pallet jacks and forklifts.

Requirements

• At least 1 year of customer service experience.
• At least 2 years of staff management and oversight experience.
• Strong teamwork skills, with the ability to collaborate effectively with staff and volunteers while following leadership direction.
• Experience in general maintenance, comparable to handyman-level expertise
• Proven ability to supervise, guide, and support staff and volunteers.
• Excellent time management and workload efficiency, including punctuality, accurate reporting of hours.
• Ability to multitask with a sense of urgency.
• Familiarity with or willingness to learn the use of tools and
• Willingness to learn the use of equipment such as forklifts, electric pallet jacks, and dollies
• Proficiency in communication tools such as telephone, email, and two-way radios.
• Adaptability to changing work environments and tasks.
• Eagerness to learn new operational skills as the program evolves
• Ability to take on a leadership role when needed.
• Contribute to our culture and embody our organizational mission, vision, and values.
• Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

Nice To Haves

• Experience in volunteering or managing volunteers.
• Bilingual in Spanish.
• Forklift operator certified by OSHA supported training program
• Any qualifying combination of education, certification, and experience demonstrates the ability to perform the position's duties.

Responsibilities

• Collaborate with the Store Leadership team to plan and execute daily action items.
• Train and onboard new Team Members and Volunteers, demonstrating efficient operations in all store areas.
• Plan and prioritize daily tasks for both the sales floor and receiving areas, delegating responsibilities to staff and volunteers as needed.
• Effectively work in all sub-departments of the store, including the donation dock, cash register, sales floor, and warehouse.
• Create and maintain visually appealing, interactive, and well-merchandised displays.
• Ensure safety and cleanliness in all areas of the store, including the receiving dock, sales floor, break room, restrooms, and outdoor spaces, maintaining a safe and welcoming environment.
• Build strong relationships with volunteers, who are essential to the store’s operations, and provide ongoing support, reviews, and follow-up.
• Greet and assist customers and donors, handling tasks such as loading and unloading materials at the donation dock.
• Manage the opening and closing of the store, including setting up and closing cash tills.
• Operate the forklift when required, such as when unloading deliveries, loading customer vehicles, or moving merchandise, especially when serving as the sole leader on duty.
• Support the Donation Pickup Team for residential and business pickups, as part of the weekly schedule if needed.
• Perform other duties as assigned.

Benefits

• 100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employees; 50% paid for dependents
• 100% employer-funded Health Reimbursement Account (HRA)
• 100% employer-paid dental insurance for employees; 50% paid for dependents
• 100% employer-paid disability insurance
• Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
• 3% matching 403(b) retirement savings plan
• Flexible Spending Accounts (FSA)
• Life insurance
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed