Store Supervisor (Full-Time)

Giant Tiger • Sioux Lookout, ON

4d • Onsite

About The Position

Giant Tiger is seeking a motivated and friendly Store Supervisor to join their team. This full-time position focuses on ensuring a high level of customer service, overseeing daily operations, training associates, managing merchandise, and leading a team within assigned departments. The role involves ensuring adherence to company policies and procedures, merchandising activities, inventory management, and resolving customer complaints. The Store Supervisor will also be involved in opening and closing the store, community engagement, and ensuring health, safety, and loss prevention standards are met.

Requirements

• Proven motivator / team leader.
• Ability to work independently and as part of a team.
• Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party).
• Exceptional planning and organizational skills.
• Strong merchandising and analytical skills.
• 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

Responsibilities

• Ensuring a high level of customer service for assigned departments.
• Overseeing day-to-day operations, including training and communicating policies and procedures to department Associates.
• Completing ordering and replenishment of merchandise.
• Supervising a team within assigned departments while ensuring cross-functional collaboration.
• Ensuring execution of the GT System (policies, procedures, standards) by all Associates.
• Taking appropriate action and providing recommendations based on analysis of assigned area.
• Leading merchandising activities.
• Following best practices when receiving and processing merchandise.
• Preparing and participating in inventory management activities (e.g., cycle counts).
• Providing input to the Store Owner/Manager into scheduling and quantification.
• Resolving customer complaints quickly and professionally.
• Opening and closing the store on a rotating basis.
• Actively involved and connected with the store’s local community.
• Supporting the store owner/manager on additional tasks and projects.
• Ensuring health and safety policies and guidelines are followed.
• Ensuring the checkout work area is kept clean and organized.
• Ensuring Loss prevention best practices are followed.
• Ensuring compliance of all policies when selling Tobacco and Lottery.

Benefits

• Competitive compensation
• Annual bonus opportunity (Store Bonus Plan, 10% of salary)
• Access to flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work)
• Annual paid time off, including personal and vacation days
• Career growth opportunities with internal promotion focus
• Store discount (20% off apparel/footwear, 10% off other categories)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed