Store Supervisor (Full-Time)

Giant Tiger • Sioux Lookout, ON

11d • Onsite

About The Position

At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger.

What You’ll Be Doing:
Ensuring a high level of customer service, for assigned departments
Oversee the day-to-day operations; Training and Communicating policies and procedures to department Associates on a daily basis; E.g. SKU, pricing issues, printing signs, labels, operating the RF unit;
Complete ordering and replenishment of merchandise;
Supervising a team within the assigned departments while ensuring cross-functional collaboration;
Ensuring execution of the GT System (policies, procedures, standards) by all Associates;
Takes appropriate action and provides recommendations based on analysis of assigned area;
Leads merchandising activities;
Following the best practices when receiving and processing merchandise;
Prepare and participating in inventory management activities (e.g. cycle counts);
Provide input to the Store Owner/Manager into scheduling and quantification;
Resolving customer complaints quickly and professionally;
Opening and closing the store on a rotating basis;
Actively involved and connected with the store’s local community;
Supporting the store owner/manager on additional tasks and projects;
Ensuring health and safety policies and guidelines are followed;
Ensuring the checkout work area is kept clean and organized;
Ensuring Loss prevention best practices are followed;
Ensuring compliance of all policies when selling Tobacco and Lottery.

Requirements

• Proven motivator / team leader
• Ability to work independently and as part of a team
• Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party)
• Exceptional planning and organizational skills
• Strong merchandising and analytical skills
• 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.

Responsibilities

• Ensuring a high level of customer service, for assigned departments
• Oversee the day-to-day operations; Training and Communicating policies and procedures to department Associates on a daily basis; E.g. SKU, pricing issues, printing signs, labels, operating the RF unit;
• Complete ordering and replenishment of merchandise;
• Supervising a team within the assigned departments while ensuring cross-functional collaboration;
• Ensuring execution of the GT System (policies, procedures, standards) by all Associates;
• Takes appropriate action and provides recommendations based on analysis of assigned area;
• Leads merchandising activities;
• Following the best practices when receiving and processing merchandise;
• Prepare and participating in inventory management activities (e.g. cycle counts);
• Provide input to the Store Owner/Manager into scheduling and quantification;
• Resolving customer complaints quickly and professionally;
• Opening and closing the store on a rotating basis;
• Actively involved and connected with the store’s local community;
• Supporting the store owner/manager on additional tasks and projects;
• Ensuring health and safety policies and guidelines are followed;
• Ensuring the checkout work area is kept clean and organized;
• Ensuring Loss prevention best practices are followed;
• Ensuring compliance of all policies when selling Tobacco and Lottery.

Benefits

• Competitive compensation
• Annual bonus opportunity equal to a percentage of your salary, based on store performance.
• Access to our flexible, cost-shared health and dental benefits plan (available after 3 months of full-time work)
• Annual paid time off, including personal and vacation days.
• Coaching, training, and support for career development.
• 20% off children’s, men’s, and ladies’ apparel and footwear
• 10% off health and beauty, grocery, toys, housewares, and eCommerce purchases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed