Store Supervisor - Colchester, CT

TD•Colchester, CT

6d•$24 - $34•Onsite

About The Position

This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the role is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.

Requirements

Supervisory experience
Experience in operational excellence
Knowledge of policies and procedures
Ability to mitigate risk
Ability to protect the Bank and Customers
Ability to meet Operational, Customer and Sales objectives
Ability to manage a store
Ability to run teller operations
Ability to manage platform operations
Ability to handle Customer escalations
Ability to drive a team in acquiring, retaining and deepening relationships
Ability to reinforce sales & advice activities
Ability to create personalized, connected experiences

Responsibilities

Supervise day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.
Drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives.
Manage the Store in the absence of any other manager, including the ability to run the teller side, platform, and Customer escalations.
Support driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.