GOODWILL STORE SUPERVISOR

Easter Seals Goodwill ND Inc • Grand Forks, ND

5d • $0 - $17 • Onsite

About The Position

Lead shift-level execution by ensuring excellent customer service, staff productivity, and operational readiness during assigned shifts. The number of supervisors per store depends on the store size.

Requirements

• High school diploma or general education degree (GED).
• Ability to interact and communicate with customers, donors, and other team members.
• Ability to work in an environment consisting of odors, dust, and extreme fluctuations in temperature.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Knowledge of First Aid and safety.
• Valid driver’s license and proof of insurance required to drive an ESGWND vehicle or personal vehicle on company business.
• Must be able to accommodate two-hour periods of standing, twisting, bending, reaching, and sitting.
• Must be able to lift 35 lbs. without assistance.

Responsibilities

• Lead and supervise associates during assigned shifts.
• Ensure consistent customer service standards on the floor and at POS.
• Manage POS opening/closing and cash controls including banking.
• Deploy staff effectively to meet service and productivity needs.
• Coach associates on service, productivity, and standards.
• Maintain store readiness, safety, and visual standards during shifts.
• Open and/or close the store as a key holder.
• Manage schedules and breaks during assigned shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED