Store Staff

Mud Bay•Portland, OR

3d•Hybrid

About The Position

Mud Bay’s Store Staff are the heart of Mud Bay. They are flexible, friendly, and focused on providing an outstanding experience to everyone who walks through our doors. This role involves providing a happy, educational, and fun experience for all who visit our stores. The ideal candidate thrives in a retail environment, engaging dog and cat owners in conversation, connecting with them on a personal level, and helping them find solutions to fulfill the needs of their animals. This position contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats. Responsibilities include performing transactions accurately and efficiently at the point of sale, making decisions based on good judgment and Mud Bay's Mission and Values, and continuously learning about dogs, cats, and small animals. Team members contribute to a fun environment that celebrates differences, maintains store cleanliness and organization, manages inventory, and supports team growth through feedback and open communication. Flexibility with retail scheduling and the ability to work in multiple locations are essential.

Requirements

Must be 18 years or older
Ability to lift up to 45 pounds
Has a high school diploma, GED, or equivalent
Competent with basic math, comfortable using computers, calculators, and 10-keys
Has a passion to continuously learn about dogs, cats and small animals
Instinctively gracious: genuinely enjoys making others feel welcome
Highly accountable: follows through on commitments
Has integrity: says and does what she or he believes to be right
Uses good judgment: makes rational, ethical decisions aimed toward long-term goals and outcomes
A self-starter, but happy to take direction and learn from others
A team player: contributes to the happiness and effectiveness of colleagues
Has the flexibility to adapt to a work schedule that reflects the needs of customers, coworkers and Mud Bay
Interested in building a career with Mud Bay

Nice To Haves

Must be open to assist at the Grant Park Village, Hawthorne, Glisan, and Concordia locations.
Team members are expected to attend once a month store meetings on Thursday from 8:30 am-9:30 am.

Responsibilities

Provides a happy, educational, and fun experience for all who visit our stores
Engages dog and cat owners in conversation, connects with them on a personal level, and helps them find solutions to fulfill the needs of their animals
Contributes to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats
Performs transactions at the point of sale accurately and efficiently, including opening and closing registers
Makes decisions based on good judgment and Mud Bay's Mission and Values
Enjoys learning and wants to learn continuously about dogs, cats, and small animals
Contributes to a team that celebrates differences and works together in a fun environment
Maintains cleanliness, organization and attractiveness of store's sales and support area
Maintains inventory, including receiving, rotating, restocking, and facing
Helps their team learn and grow by providing feedback and open communication
Is comfortable with retail scheduling, including a variety of shifts
Is able to work in multiple locations in addition to their home store, preferably three