Auto Parts Store Specialist (Full Time) #169

Bumper to Bumper Auto Parts•Shreveport, LA

3d•Hybrid

About The Position

The Store Specialist provides over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall success of multiple store operations through promotion of sales programs and other customer and team-related activities. Sales activities focus on aftermarket automotive replacement parts, and may include the sale of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. This position is required to travel to different store locations, in an assigned region, as needed.

Requirements

High School Diploma or GED; at least one year of professional automotive parts experience or two years of hobbyist automotive parts experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Basic computer knowledge including web browsing and knowledge of Microsoft Office.
Valid driver's license and clean driving record

Nice To Haves

ASE certifications preferred

Responsibilities

Attend work every day, on time, as scheduled, unless management authorizes time-off.
Demonstrate courteous, respectful, and kind conduct toward every employee and customer.
Cooperate and coordinate well with coworkers and as a team member.
Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices and policies.
Maintain neat, clean, and professional appearance.
Provide exceptional customer service including assisting in determining parts needed, offering options to solve customer problems, and diffusing situations involving an upset or dissatisfied customer.
Research part’s availability through computer and catalogs for stock numbers, inventory status, and pricing.
Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed on the sales floor and back rooms/warehouse.
Handle cash and credit transactions; properly invoice/credit customer accounts.
Prioritize the order of delivery items and assign deliveries to drivers, if applicable.
Correctly handle new and defective core returns from customers, insure proper customer credit and complete necessary paperwork.
Open and/or close store if given key holder responsibility.
Work home store inventory/assist in other location’s inventory, if assigned.
Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area.
Travel to assigned locations as needed.
Perform any other tasks as assigned