Store Shift Supervisor

Wag N' Wash 3039 • Mansfield, TX

10d • Onsite

About The Position

As a Store Shift Supervisor at Wag N Wash, you’ll help lead the team during your shift, ensuring a great experience for every neighbor and their pets. You’ll balance customer service, team support, and daily operations to keep the store running efficiently.

Requirements

• 2+ years of retail experience
• Strong customer service and sales skills
• Basic proficiency with Microsoft Office or similar tools
• Ability to stand, bend, stoop, twist, and move for extended periods of time
• Ability to lift up to 65 lbs
• Ability to climb ladders and perform physical store tasks
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner

Nice To Haves

• Are a reliable, hands-on leader who leads by example
• Have strong customer service and communication skills
• Are organized and able to manage multiple tasks at once
• Thrive in a fast-paced, team-oriented environment
• Enjoy working with pets and people

Responsibilities

• Lead team members by example, delivering excellent customer service
• Support daily operations and help ensure a smooth, efficient shift
• Assign tasks and help team members manage priorities and time
• Assist customers with product selection and provide recommendations
• Process transactions, support the register, and handle returns or issues
• Place and manage special orders and online order fulfillment
• Reconcile cash drawers and complete end-of-day procedures
• Maintain a clean, safe, and organized store environment
• Step in to support the team wherever needed during busy periods

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed