Store Shift Manager (Lenox Ave.)

Turning Stone Enterprises•Oneida, NY

2d•Onsite

About The Position

Are you ready to orchestrate greatness and lead the charge in orchestrating an unforgettable experience during your shift? If so, then apply now and let's make magic happen together! This role is responsible for supporting the store manager and/or assistant manager, supervising staff, and ensuring the overall success of the shift. The Shift Manager provides and inspires outstanding customer service, maintains the cleanliness and appearance of the location, and handles various operational tasks including cash handling, food safety, inventory, and customer service. Key responsibilities include delegating assignments, enforcing store rules, conducting cash drawer audits, assisting cashiers, ensuring proper food handling, training new hires, completing financial reports, preparing bank deposits, verifying product deliveries, and performing cashier duties as needed. The Shift Manager also plays a crucial role in contacting appropriate personnel during emergencies and performing other related duties as assigned.

Requirements

High school diploma or equivalency.
Minimum one year experience in a convenience store setting.
Strong knowledge of store policies, procedures and regulations.
Must be able to work a flexible schedule. Hours may include working the overnight shift, evenings and weekends as needed.
Must be able to work at multiple store locations as business needs dictate.
Must be able to stand/walk for long periods of time and lift up to 41 - 50 pounds.

Nice To Haves

Previous supervisory experience preferred.

Responsibilities

Supporting the store manager and/or assistant manager.
Supervising staff and providing both corrective and positive feedback as appropriate.
Delegating assignments and tasks and ensures that they are completed satisfactorily.
Enforcing all store rules and regulations and resolves any issues that arise during the shift.
Providing and inspiring outstanding customer service.
Ensuring that the overall cleanliness and appearance of the location exceeds expectations.
Conducting periodic, unannounced cash drawer audits; records and reports results.
Assisting cashiers with voids and errors at point of purchase as they occur.
Ensuring that food is served and stored according to proper food handling and sanitation procedures.
Assisting in training new hires.
Completing and submitting the Daily Reconciliation Report and data tracker to the Finance Department.
Preparing monies for bank deposits, completes forms for daily banking and corrects any discrepancies.
Verifying product and petroleum deliveries, scans merchandise into point of sale system and forwards invoices to the Finance Department.
Assisting in performing inventory control.
Performing all duties of a cashier including operation of POS, food service, stocking and cleaning.
Contacting appropriate personnel during emergency situations.
Performing other related duties as assigned.