Store Sales Specialist

REI (Recreational Equipment Inc.)•Buffalo, NY

10d•Onsite

About The Position

REI Co-op is seeking a Store Sales Specialist to help create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers. The role involves facilitating transactions, selling memberships, and offering REI products and services to meet the 100% customer satisfaction guarantee. Additionally, the specialist will assist in maintaining store appearance and merchandise organization, staying informed about REI products and services to share with customers.

Requirements

Store retail experience (preferred).
Enjoys communicating and building relationships, both inside and outside the organization.
Open to feedback and other viewpoints in the spirit of supporting the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

Assist customers with questions about products, memberships, and special ticket sales.
Maintain visual standards with store management, merchandising, and sales leads.
Engage in REI Sales & Service Training and promote REI goods and services.
Support store pick-up, including receiving and processing products.
Follow REI loss prevention and safety procedures.
Ability to work a flexible schedule based on business needs.
Additional duties as assigned.