Store Sales Manager

LaserAwayBaltimore, MD
Onsite

About The Position

Join LaserAway as a Store Sales Manager – Lead, Inspire, and Drive Success in Aesthetic Dermatology! Are you a strategic leader with a passion for sales and exceptional service? LaserAway, the industry leader with over 10 million treatments performed and 18+ years of experience, is seeking a dynamic Store Sales Manager to oversee operations, drive clinic performance, and deliver an outstanding patient experience. About the Role: Store Sales Manager As a Store Sales Manager, you will lead your clinic to success by combining strategic oversight with hands-on sales contributions. You’ll ensure smooth clinic operations, foster a collaborative team environment, and set the standard for excellence in patient care. This is an exciting opportunity for a motivated individual to directly impact clinic performance, patient satisfaction, and team development. Compensation: Enjoy a competitive base salary at our Baltimore location, plus the opportunity to earn revenue shares based on your clinic’s performance. This unique compensation plan rewards your leadership and dedication to driving results. On average, our Store Sales Managers earn $80,000 to $115,000 annually, with top performers exceeding expectations thanks to their ability to inspire their teams and achieve revenue goals. At LaserAway, your success is our success!

Requirements

  • High School Diploma required; Bachelor’s Degree preferred.
  • 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
  • Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.
  • A dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
  • A proactive, detail-oriented individual with a strong commitment to LaserAway’s values and operational excellence.
  • Flexible to work evenings, weekends, and holidays to meet clinic needs.

Responsibilities

  • Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
  • Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
  • Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
  • Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and ‘win-back’ strategies to boost clinic performance.
  • Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
  • Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
  • Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
  • Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
  • Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
  • Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

Benefits

  • Competitive base salary
  • Revenue shares based on clinic performance
  • Ownership Opportunities
  • Professional Growth (leadership coaching, ongoing development, clear career path)
  • Collaborative Culture
  • Competitive Rewards
  • Exclusive Perks (free and discounted aesthetic treatments)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • 401(k) plan with a company match
  • Paid Time Off (PTO)
  • Incentive compensation (bonuses and commissions)
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