Store Sales Manager

Mattress Firm • Honolulu, HI

1d • Onsite

About The Position

Mattress Firm® is seeking a Store Sales Manager to lead the company's vision and achieve sales performance goals. This role involves holding associates accountable for in-store merchandising, leading selling programs, and driving KPI results across multiple store units while supporting the omni-channel experience. The Store Manager is responsible for ensuring teams prioritize the customer and create a compelling and engaging environment for team members. As an effective coach, this individual will develop associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Ability to stand or sit for 8+ hours at a time.
• Ability to plan strategically.
• Ability to analyze company provided reporting to determine appropriate staffing levels for store location.
• Ability to analyze company provided reporting and identifying skill gaps to address through coaching.
• Ability to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Ability to manage stock inventory levels for assigned store.
• Ability to review merchandise flow for assigned store, ensuring accurate stock.
• Ability to follow all Company procedures on cash handling including acceptance of payment and deposit processes.
• Ability to adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Ability to execute company initiatives and any other activities requested by the supervisor.
• Ability to maintain awareness of competition, advertisements and services offered, develop strategies to counter.
• Ability to conduct store level inventory process and research any discrepancies.
• Ability to partner with leadership and corporate partners as needed.
• Ability to lift, push or pull 50+ pounds.

Nice To Haves

• Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system.

Responsibilities

• Conduct one-on-one meetings to understand team motivations and aspirations.
• Develop a comprehensive team "bio book" that evolves with new insights.
• Conduct 30-60-90-day check-ins with new team members.
• Manage workforce activities including store staffing schedules and reconciling punches, utilizing Operations team support and tools.
• Ensure company policies, appearance and functionality standards, and state regulations are followed.
• Communicate professionally and represent the Company brand in all interactions.
• Follow Company procedures for product transfers and inventory documentation.
• Plan strategically and analyze company-provided reporting to determine appropriate staffing levels.
• Partner with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers.
• Serve as a subject matter expert on products.
• Analyze company-provided reporting to identify skill gaps and address them through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy.
• Ensure timely opening and closing procedures.
• Manage stock inventory levels and review merchandise flow for accuracy.
• Follow all Company procedures on cash handling, including payment acceptance and deposit processes.
• Adhere to all sales processing policies for customer invoicing.
• Execute company initiatives and other activities requested by the supervisor.
• Maintain awareness of competition, advertisements, and services offered, developing strategies to counter.
• Conduct store-level inventory processes and research discrepancies.
• Partner with leadership and corporate partners as needed.
• Lift, push, or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed