Store Sales Associate

Daiso•Arcadia, CA

2d•Onsite

About The Position

Join Daiso as a Retail Store Sales Associate! Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer needs, answer questions about our products and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues will make you successful in this role. At Daiso, your role will be more than just a job - it's an opportunity to create lasting impressions and meaningful connections with every customer.

Requirements

High School Diploma, GED, or equivalent preferred.
0-2 years of relevant retail, customer service, or sales experience preferred.
Excellent communication skills and ability to build positive relationships with customers and team members.
Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
Ability to perform in a fast-paced environment and manage multiple priorities at the same time.
Dependability, punctuality, and professional conduct are required.
Basic math skills and ability to accurately process transactions.
Ability to support team members, assign tasks, and communicate expectations when scheduled for Lead Shifts.

Nice To Haves

Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus.
Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.
Basic computer skills and familiarity with point-of-sale systems preferred.
Knowledge of inventory stocking procedures preferred.
Interest in Daiso products is a plus.

Responsibilities

Greet and direct customers in a friendly and professional manner.
Answer customer questions about products, promotions, discounts, and special offers.
Identify customer needs and recommend products or solutions to support the shopping experience.
Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
Promptly resolve customer concerns when able and escalate complaints or sensitive issues to store leadership when necessary.
Organize merchandise on shelves and restock merchandise when low or empty.
Assist with back stockroom organization and set up of merchandise displays on the sales floor.
Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
Perform routine inventory counts and support inventory management activities as directed.
Operate the cash register and accurately process cash, check, credit card payments
Follow company policies, procedures, safety expectations, and loss prevention practices.
Carry out other duties as assigned based on business needs.
Maintain awareness of loss prevention practices and immediately report suspicious activity, safety concerns, inventory discrepancies, or policy violations to store leadership.
Follow all cash handling, inventory control, and asset protection procedures.
Support the Store Manager or Assistant Store Manager in coordinating the daily flow of work during the assigned shift.
Help assign tasks to team members to support efficient store operations, customer service, merchandising, replenishment, and cleanliness.
Lead by example by maintaining a positive, professional, and customer-focused presence on the sales floor.
Assist with store opening and closing responsibilities in accordance with company procedures.
Escalate employee relations matters, policy concerns, safety incidents, cash handling issues, and customer complaints to the Store Manager, Assistant Manager, or appropriate leadership.