Store Sales Associate
About The Position
The Sales Associate is responsible for playing a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. This role requires sound judgment, discretion, and the ability to operate effectively in a fast-paced, multi-location retail environment. Responsibilities may change based on business needs.
Requirements
- Excellent communication and organizational skills.
- Ability to work a flexible schedule including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Responsibilities
- Processes freight
- Assisting with price changes/markdowns
- Balances register according to company policy
- Bags merchandise efficiently when completing a customer's transaction
- Handles all cash, checks and credit cards correctly and by company policy
- Obtains management approval when needed for returns, voids and checks
- Handles maintenance and housekeeping duties as assigned
- Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
- Follows all safety procedures
- Must keep a professional, neat appearance, including wearing a name tag
- Assists management in merchandising sales floor according to stock level.
- Explains our exchange/refund policies to customers after transactions.
- Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
- Performs other duties as may be assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
