Store Retail Associate: LA28 - PT

Fanatics•Los Angeles, CA

21h•Onsite

About The Position

The Store Retail Associate: LA28 is responsible for carrying out the front-line store set up, carrying out logistics for the retail infrastructure designed for the store, ensuring operation excellence and flawless execution of retail store operations. Store Retail Associates will assist with the setup, breakdown, and sales of Fanatics’ and partner merchandise. This position must be able to assist with customers interaction, sales transactions, assist with stocking merchandise, and more. The Store Retail Associate will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Store Retail Associate: LA28 will be expected to work a part-time schedule which can include days, nights, weekends, and special events. This role is onsite at our LA28 HQ in DTLA.

Requirements

Minimum 18 years of age, High School graduate or equivalent
Experience working in venue and retail / merchandise environment
Ability to work independently and responsibly in a fast-paced continuously changing environment
Must be friendly, self-motivated, and love meeting new people in an exciting event setting
Basic math skills: ability to accurately count change and balance bank
Willingness and drive to exceed guest and partner expectations
Ability to work independently or in a team during set up and to get tasks done efficiently
Ability to communicate effectively with supervisor and guests
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
Must be flexible to work extended hours including late nights, weekends and holidays
Must maintain regular and consistent attendance and punctuality throughout the duration of the event / assignment, with or without reasonable accommodation

Nice To Haves

Possess a fun, outgoing, confident, and professional demeanor
Ability to build product knowledge
Ability to work as a member of a team in fast paced environments, servicing a diverse fan base
Ability to maintain high standards of organization and cleanness
Proven ability to overcome obstacles while maintaining a positive, can-do attitude
Strong communication, literacy, and numeracy skills
Ability to be punctual, consistent, and reliable on the job
Retail / Event / Operations experience is recommended with additional training provided prior to the start of the event.
We are looking for applicants with great initiative and positive attitudes to assist us in delivering a world class customer experience to anyone visiting our retail spaces while at the event.
Applicants must be able to work a flexible schedule without any other commitments during the dates of the event.

Responsibilities

Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand, Retail Event is always positively represented.
Understand Fanatics Values and how they relate to the Event Operations Associate role
Maintain sales floor and/or stockroom standards with an eye to detail
Troubleshoot sales transactions via the Fanatics Point of Sale System (POS)
Provide a fun and professional environment for team members and fans
Assist with stocking of merchandise
Assist with inventory when needed
Organize supplies and equipment
Load and unload merchandise trucks
Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up
Perform additional responsibilities as assigned by the Leadership team

Benefits

Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

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