Store Receiver/MOD

The Common Market•Frederick, MD

8d•Onsite

About The Position

This role combines the responsibilities of a Store Receiver and a Manager on Duty (MOD). As a Store Receiver, you will manage incoming deliveries, verify inventory, coordinate returns, and maintain department equipment and store assets. You will also be responsible for providing excellent customer service and upholding the co-op's values. As a Manager on Duty, you will oversee store operations for assigned shifts, ensuring a safe and clean environment, providing support to staff and customers, and documenting/communicating important information to management. This role requires flexibility in scheduling, including mornings, middays, evenings, and weekends.

Requirements

High School Diploma or equivalent experience.
A minimum of one (2) year’s experience in a retail environment.
A minimum of one (1) year’s experience of POS and receiving experience.
Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
Adapts readily based on evolving co-op needs or in response to feedback.
Maintains composure in highly stressful or adverse situations.
Computer proficiency and familiarity with MS Office Suite.

Nice To Haves

A minimum of one (1) year’s experience and familiarity with natural foods strongly preferred.
Catapult experience a strong plus.

Responsibilities

Anticipate incoming deliveries, and direct work to maximize efficiency of storage areas.
Receive and check deliveries to verify piece count and quality, obtain credit from vendor and notify appropriate staff of discrepancies.
Sign for deliveries with appropriate adjustments noted on invoice and route invoice appropriately.
Coordinate returns ensuring that returned items get back to appropriate suppliers in a timely manner, and credits are issued.
Scan all invoices into the “myscan” program and sort “myscans” into proper folders.
Assist with receiving and unloading as assigned.
Maintain department equipment in working order, keep and monitor applicable maintenance logs, and ensure proper personnel are notified of breakdowns.
Protect store assets by participating in periodic inventory, following established security practices/policies.
Maintain a high level of customer service to internal and external customers.
Support co-op core values and align with the Co-op Code of Conduct.
Build and maintain customer satisfaction with the products and services offered by the co-op.
Serve as Manager on Duty approximately one shift per week as part of the regular schedule.
Provide Manager on Duty coverage as needed for occasional manager vacations, call outs, or other store staffing needs.
Provide support to personnel and departments throughout the store.
Perform store opening and closing procedures when assigned.
Monitor store facilities and personnel to ensure a safe and clean environment.
Interact positively and professionally with staff and customers, exemplifying the standards outlined in the Code of Conduct.
Provide operational oversight and direction to employees while serving as MOD.
Consciously contribute to a workplace culture that is consistent with The Common Market’s guiding principles and values.
Appropriately document and communicate information, incidents, and call outs to management and applicable personnel.
Connect regularly with department managers to improve storewide communication and operations.
Monitor facilities and communicate observed needed repairs.
Address immediate, unforeseen maintenance and repair issues as they occur.
Maintain customer service standards and support customer satisfaction while serving as MOD.
Perform other duties as assigned.