Store Ops Sr Specialist

Catalyst Brands • Dallas, TX

1d

About The Position

The Senior Specialist, Store Operations supports the development, execution, and continuous improvement of in-store operational processes across both front-of-house (FOH) and back-of-house (BOH). This role focuses on simplifying workflows, improving store efficiency, and enabling consistent execution across the stores organization.

Requirements

• 3–6+ years progressive retail store operations experience including strong understanding of store-level processes for Front & Back of House, point of sale systems, transaction processing and operational functions such as inventory, logistics, stockroom, fulfillment.
• Analytical mindset with ability to translate insights into action; effective use of data analysis and reporting tools, such as dashboards, KPIs, performance metrics.
• Strong communication, cross-functional collaboration, and organizational skills with proven ability to manage multiple priorities; works efficiently in high-volume, fast-paced environments with a focus on operational efficiency and customer satisfaction.
• Systems proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, MS Teams); Excel skills should include data tracking, basic formulas, and reporting.

Nice To Haves

• Preference for experience working with inventory management systems
• Bachelor’s degree in business administration, retail, hospitality, supply chain, or related field preferred, or equivalent experience.

Responsibilities

• Support design and rollout of store processes and operating standards.
• Identify opportunities to simplify workflows and reduce store friction.
• Ensure consistency and clarity in store-level execution.
• Optimize customer-facing processes such as checkout, service, and selling support.
• Partner on initiatives to improve speed, service, and overall in-store experience.
• Support tools and programs that enhance associate productivity on the sales floor.
• Improve stockroom organization, inventory handling, and replenishment processes.
• Streamline receiving, backstock, and merchandise flow.
• Drive operational efficiency through better task management and execution standards.
• Partner with merchandising, store leadership, and support teams.
• Provide input into tools, systems, and operational improvements.
• Support rollout of new processes and initiatives.
• Analyze store performance and operational feedback.
• Identify trends and recommend improvements.
• Support pilot programs and continuous improvement.

Benefits

• Medical/dental/vision insurance starting on day one
• Term life insurance
• Paid vacation/holidays
• 401(k) Savings Plan with company match
• Generous associate merchandise discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree