Store Ops Assistant General Manager - Phoenix International Airport Retail, Paradies Lagardere

Paradies Lagardère•Tempe, AZ

8h•Onsite

About The Position

The ideal candidate will have retail/sales experience and a desire to join an exciting, energetic and trend setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Requirements

retail/sales experience
Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
Ability to work flexible shifts in a 7/365-day team oriented environment; occasional travel as business dictates
Exceptional customer service skills and an ability to communicate effectively using the English language
Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
Proficiency required in reading, writing, mathematics, cash handling/ reporting
Proficiency required in Microsoft Office
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements
Standing for long periods of time and the ability to work in environments with varying temperatures
Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods, bending, reaching, climbing a ladder, and walking long distances

Responsibilities

Motivate team through our company’s vision and direction to encompass our core values
Communicate clear expectations and hold location team accountable to achieve all brand, performance and behavior standards
Lead and inspire a great customer service culture by recognizing and rewarding
Build relationships with peer and upper management
Recruit, hire, develop and retain top sales talent for the stores to include excellent staffing levels
Train and continuously develop teams
Provide consistent performance feedback
Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
Ensure that all visual directives are executed seamlessly
Direct and execute strategic merchandising to maximize sales and presentation standards
Partner in the location’s execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards
Partner with General Manager and District Manager/Regional Director to execute the location business plan that drive results and maximize business opportunities
Achieve predetermined financial budgets to include payroll containment
Drive the company’s brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
Achieve location shrink goals while maintaining all operational standards to secure the assets of the location