Career Day in Wichita, KS!

Community Choice Financial Family of BrandsWichita, KS
Onsite

About The Position

Community Choice Financial® Family of Brands (“CCF”) is looking for ambitious achievers and experienced leaders to join their team and help people in the community access financial solutions. CCF invites candidates to meet 1-on-1 with a hiring manager to learn more about career opportunities as a member of their Store Operations team, which focuses on providing excellent customer service and an overall positive experience.

Requirements

  • A high school diploma or equivalent.
  • Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
  • Meticulous attention to detail and ability to accurately enter data.
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
  • Background check required.
  • The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice To Haves

  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling, cash drawer/vault management experience.
  • Bilingual (English/Spanish) is a plus and may be required for certain locations.

Responsibilities

  • Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty.
  • Help customers gain access to financial solutions while setting an unmatched experience.
  • Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
  • Educate customers about their transaction and offer personalized financial services that fit their lifestyle.
  • Assist in customer account management, collections, and accepting customer payments.
  • Participate in in-store and community events and external marketing.
  • Help maintain the appearance and cleanliness of the location to enhance the customer experience.
  • Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.

Benefits

  • Paid on-the-job training and a comprehensive new hire program.
  • Access to a robust learning management system, full of e-learning modules to help boost professional and personal development.
  • Cross brand training that enables you to move into opportunities at any one of eleven brands across the country.
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
  • Performance-based career advancement.
  • Educational Reimbursement Program.
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
  • Paid time off that grows with you, starting with 12 days in your first year.
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