Career Day in Memphis, TN!

Community Choice Financial Family of Brands•Memphis, TN

1d•Onsite

About The Position

Community Choice Financial Family of Brands is inviting candidates to meet with a hiring manager at its Memphis, Tennessee Career Day and learn about opportunities on the Store Operations team. Store Operations team members provide customer service and help customers access the company’s financial products and services. Specific roles and their essential functions may vary; applicants are directed to review individual job listings for more details. The work includes building customer relationships, processing financial transactions, educating customers about available services, supporting account management and collections, participating in community and marketing events, maintaining the store, and following company procedures and security protocols. In-store positions are performed in person.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle available for use during the workday; mileage is compensated.
Must complete a background check, conducted and considered in accordance with applicable law.
Ability to meet physical demands, including frequently remaining stationary and standing for up to 90% of the time, moving or transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Review, validate, and accurately process transactions such as check cashing, money transfers, and loans or pawns.
Explain transactions and offer personalized financial services to customers.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and observe office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement into opportunities across the company’s brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with free access to mental health resources and life coaching for employees and family members.
Discount Marketplace with access to retailer discounts.
Paid time off starting at 12 days in the first year and increasing with tenure.