Store Operations Assistant Manager

Good Food Holdings Companies • Portland, OR

1d • $23 - $33 • Onsite

About The Position

Partners with Store Operations Manager to execute store operations programs, including financial stewardship, customer service, store conditions, merchandising, food safety, work safety, communication, and delegation of tasks. Provides exceptional customer service and contributes to a positive and collaborative work environment.

Requirements

• Previous customer service, food service, retail or grocery experience required.
• Knowledge of retail Operations programs and experience required.
• Entry level to high level proficiency with MS Office.
• Working knowledge with POS, inventory or other retail specific software required.
• Must complete and maintain any required food and work safety trainings/certifications.

Nice To Haves

• Previous supervisory or management experience preferred.
• Financial acumen regarding sales and margin preferred.

Responsibilities

• Assists department manager in executing overall store operations programs.
• Prioritizes and delegates tasks.
• Prepares store for opening and closing.
• Assists in guiding the work of Store Floaters, Security Leads, Customer Service Clerks, and Housekeeping staff.
• Partners with department manager on assigning Store Floaters according to management requests and business needs to ensure adequate staffing in all departments.
• Ensures consistency of store conditions.
• Partners with management to ensure all areas of store are stocked, rotated, faced and adhere to merchandising standards and category schematics.
• Conducts regular store walks to ensure consistent store conditions, including appearance, cleanliness, product availability, and service levels.
• Monitors, identifies and acts on facility maintenance issues throughout the interior and exterior of the store.
• Works in partnership department manager and Store Support Facilities team.
• Handles safety and security issues as they occur in the store, utilizing company guidelines.
• Partners with functional area leader from Store Support to ensure adherence to current local, state, federal laws and company policies.
• Responds to staff and customer injuries, accidents and emergencies per company policy.
• Assists in training of Store Operations staff on emergency procedures and preparedness.
• Addresses customer incidents relating to food safety and product quality, per company policy.
• May assist with product recall process as needed.
• Assists in receiving of product to store.
• Receives and unloads merchandise; checks quality, count and condition.
• Maintains professional vendor relationships.
• Implements plans for weekly ads, events and holidays.
• Maintains the organization, rotation and cleanliness of store front and back stock areas.
• Stocks and rotates products with attention to product quality and expiration dates.
• Supports effective communication systems within the department and store.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical benefits
• Dental benefits
• Vision benefits
• Pre-tax spending accounts
• Life insurance
• Accidental death & dismemberment (AD&D)
• Disability benefits
• 401(k) program
• PTO accrual
• Paid holidays
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed