Store/Night Clerk

Kroger•Virginia Beach, VA

14d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching department sales and profit goals while monitoring established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition and subtraction.
Effective communication skills.

Nice To Haves

Any retail experience.
Ability to speak, read and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products, answer questions and make suggestions.
Recommend grocery items and inform customers about grocery specials.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock and inventory department merchandise, and provide customers with fresh products they have ordered.
Report product ordering or shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special advertisements.
Follow food safety regulations and guidelines.
Ensure proper temperatures are maintained in cases and coolers and maintain temperature logs.
Comply with safety procedures, identify unsafe conditions and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues and illegal activity, including robbery, theft or fraud.
Perform the essential job functions with or without reasonable accommodation.