STORE/NIGHT CLERK

The Kroger Co. • Albuquerque, NM

3d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role includes answering customer questions and making product suggestions, recommending grocery items, checking freshness and sell-by dates, labeling and stocking merchandise, and providing customers with fresh products they have ordered. It also involves maintaining food safety and temperature standards, following safety procedures, inspecting equipment, and reporting discrepancies, accidents, safety risks, and illegal activity.

The Kroger Family of Companies offers benefits that support associate well-being, including healthcare coverage, flexible scheduling, paid time off based on eligibility and length of service, employee assistance and financial support resources, associate discounts, tuition reimbursement, and training and career pathways. Benefits and eligibility may vary.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math, including counting, addition, and subtraction.
• Effective communication skills.

Nice To Haves

• Any retail experience.
• A second language, in speaking, reading, and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
• Gain and maintain knowledge of department products and respond to questions and make product suggestions.
• Recommend grocery items to customers and inform them of grocery specials.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Label, stock, and inventory department merchandise, and provide customers with fresh products they have ordered.
• Report product ordering or shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed