STORE/NIGHT CLERK
About The Position
Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Support the Customer 1st strategy by encouraging excellent customer service and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes stocking, labeling, and inventorying department merchandise; helping customers with product questions and recommendations; checking freshness and product quality; and following food safety, equipment maintenance, and safety procedures. The essential job functions must be performed with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Knowledge of basic math, including counting, addition, and subtraction.
- Effective communication skills.
Nice To Haves
- Any retail experience.
- Ability to speak, read, and/or write in a second language.
Responsibilities
- Promote trust and respect among associates.
- Help customers feel welcome, important, and appreciated by answering questions about products sold in the department and throughout the store.
- Maintain knowledge of department products and answer questions or make suggestions about them.
- Recommend grocery items to customers and inform them of grocery specials.
- Check product quality and freshness, review sell-by dates, and take appropriate action.
- Label, stock, and inventory department merchandise, including providing fresh products customers have ordered.
- Report product ordering or shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal, and special advertisements.
- Follow food safety regulations and guidelines.
- Maintain proper temperatures in cases and coolers and keep temperature logs.
- Follow safety procedures, identify unsafe conditions, and notify store management.
- Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
- Notify management of customer or employee accidents.
- Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
