Part-Time Store Merchandising Associate

Kohls•Sioux City, IA

1d•Onsite

About The Position

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. You will execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner. You will also remerchandise and replenish the sales floor as necessary based on sell through and seasonal changes with a focus on customer experience. Additionally, you will engage customers by greeting them and offering assistance with products and services, and execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner. You will also prevent loss by following all product protection standards and support and partner with other associates on merchandising incoming product. All associate roles at Kohl’s are responsible for acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture, exercising good judgment and discernment when making decisions, and demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues. You will also support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience, meeting or exceeding individual goals, accomplishing multiple tasks within established timeframes, following company policies, procedures, standards and guidelines, and maintaining adherence to company safety policies. You will also receive, understand and proactively respond to direction from supervisors/managers and other company personnel. Other responsibilities as assigned.

Requirements

Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

Nice To Haves

Client facing retail or service industry experience

Responsibilities

Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
Engage customers by greeting them and offering assistance with products and services
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
Prevent loss by following all product protection standards
Support and partner with other associates on merchandising incoming product
Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
Exercise good judgment and discernment when making decisions; take appropriate partners as needed
Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meet or exceed individual goals (e.g., productivity, credit, loyalty)
Accomplish multiple tasks within established timeframes
Follow company policies, procedures, standards and guidelines
Maintain adherence to company safety policies for the safety of all associates and customers
Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
Other responsibilities as assigned