Part-Time Store Merchandising Associate

Kohls•Cedar Falls, IA

22h•Onsite

About The Position

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. You will execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner. You will also remerchandise and replenish the sales floor as necessary based on sell through and seasonal changes with a focus on customer experience. Additionally, you will engage customers by greeting them and offering assistance with products and services, and execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner. You will prevent loss by following all product protection standards and support and partner with other associates on merchandising incoming product. All associate roles at Kohl’s are responsible for acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture. They must exercise good judgment and discernment when making decisions, taking appropriate partners as needed. Associates must demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues. They will also support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience, meet or exceed individual goals (e.g., productivity, credit, loyalty), accomplish multiple tasks within established timeframes, follow company policies, procedures, standards and guidelines, and maintain adherence to company safety policies for the safety of all associates and customers. Associates must also receive, understand and proactively respond to direction from supervisors/managers and other company personnel. Other responsibilities as assigned.

Requirements

Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.

Nice To Haves

Client facing retail or service industry experience

Responsibilities

Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
Engage customers by greeting them and offering assistance with products and services
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
Prevent loss by following all product protection standards
Support and partner with other associates on merchandising incoming product
Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
Exercise good judgment and discernment when making decisions; take appropriate partners as needed
Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meet or exceed individual goals (e.g., productivity, credit, loyalty)
Accomplish multiple tasks within established timeframes
Follow company policies, procedures, standards and guidelines
Maintain adherence to company safety policies for the safety of all associates and customers
Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
Other responsibilities as assigned