STORE MANAGER - HOT SPRINGS, NC STORE #7449

Dollar General•Hot Springs, NC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee performance, inventory, merchandising, customer service, cash and facility controls, safety, and required documentation. The manager opens the store at least twice per week and closes it at least twice per week, and regularly drives their own vehicle to meetings, other stores, and to make deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.
High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open at least twice and close at least twice per week.
Review operating statements for business trends, including sales, profitability, and inventory turn, and identify expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage using Company work processes.
Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.