Store Manager

QXO•McAllen, TX

1d•Onsite

About The Position

The Store Manager is responsible for overseeing all aspects of store operations, including team leadership, customer experience, sales performance, and profitability. This role drives business growth by executing strategic initiatives, optimizing daily operations, and fostering a high-performing team environment. The ideal candidate is a strong leader with business acumen, operational expertise, and a commitment to delivering exceptional customer service.

Requirements

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Strong business acumen and understanding of sales and operations
Ability to manage multiple priorities in a fast-paced environment
Problem-solving skills and attention to detail
Customer-focused mindset with a commitment to service excellence
Experience in retail, distribution, or building materials environments
Prior experience in a management or leadership role
Experience with budgeting, planning, and performance management
Proficiency in business software tools (e.g., Microsoft Office)
Ability to work in a retail, warehouse, or store environment
Ability to stand, walk, and perform physical tasks as needed
Ability to work extended hours, including evenings or weekends, based on business needs
Comfortability interacting with employees, customers, and vendors on a regular basis

Responsibilities

Oversee day-to-day store operations to ensure efficiency, productivity, and service excellence
Lead, coach, and develop team members to achieve performance goals
Create and maintain a positive, motivated, and team-oriented work environment
Ensure proper staffing, scheduling, and coverage to support business needs
Drive sales performance and profitability through effective planning and execution
Identify opportunities to grow market share and expand customer relationships
Support and execute promotional, pricing, and merchandising strategies
Monitor key performance metrics and adjust strategies as needed
Ensure a high level of customer service across all interactions
Address customer concerns and resolve issues in a timely and professional manner
Build and maintain strong relationships with customers and stakeholders
Support budgeting, forecasting, and financial planning activities
Monitor expenses and identify opportunities for operational improvement
Develop and execute store-level action plans to meet business objectives
Support hiring, onboarding, training, and performance management processes
Provide coaching, feedback, and development opportunities for team members
Partner with leadership on employee relations and workforce planning
Ensure compliance with company policies, procedures, and regulatory requirements
Promote and maintain a safe work environment
Address safety concerns and ensure proper reporting and follow-up
Communicate effectively with internal teams and leadership
Provide regular updates on store performance, operations, and key initiatives
Perform additional duties and special projects as assigned