Store Manager - Full Time

Urban Self Storage, Inc.•Seattle, WA

17h•Onsite

About The Position

Urban Self Storage is seeking a talented Store Manager to join their team. This is a full-time opportunity for a driven leader to manage the day-to-day operations of a self-storage facility.

Requirements

Positive energy with a customer focused attitude & approach
Strong attention to detail & problem-solving skills
Excellent communication & teamwork abilities
Ability to work weekends and/or holidays
Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, Google Sheets, Search Engines, App Store)
Possessing a personal vehicle and valid driver's license
Management history
Great listening skills & ability to take direction
Accomplish action items & goals set by team leaders

Responsibilities

Manage day-to-day operations of a self storage facility
Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
Organizing & delegating tasks to team members
Working with vendors to meet deadlines & complete repairs and/or improvements
Build relationships within local apartment communities and businesses to drive referral program
Handle customer accounts including delinquency actions
Tour storage spaces and assist customers throughout the rental process
Timely email & phone correspondence
Manage daily deposits & cash counts, including petty cash
Identify areas of improvement & propose effective solutions
Collaborate as a team player with a positive attitude
Provide excellent customer service during every customer interaction
Manage assigned KPIs to meet budget requirements, occupancy & rental goals
Work closely with Team Leader to meet goals & accomplish tasks to improve overall operations