Vaughan (4) - Store Manager, Vaughan
About The Position
Join us at Zwilling, where innovation and excellence meet to create an unparalleled retail experience. As a member of our store management team, you'll play a vital role in shaping the success of our store. We're seeking a Store Manager to help drive operational excellence, business growth, and foster a culture of excellence. As Store Manager, you will ensure seamless store operations, achievement of targets, and adherence to company policies and regulations. You will oversee daily store activities and play a pivotal role in upholding our brand values and culture. Close collaboration with the General Manager of Retail to achieve operational excellence.
Requirements
- College or University degree and a minimum of 2 years of Retail Management experience, or equivalent combination of education and experience.
- Proficiency in retail operations, including selling skills and business management.
- Strong coaching and talent management abilities.
- Effective communication skills, both written and verbal.
- Ability to prioritize and allocate resources effectively.
- Proficiency in using computers and software, including MS Outlook, Word, Excel, and PowerPoint.
- Ability to adapt to new systems quickly (e.g., POS systems, web portals, etc.).
- Physical ability to stand, walk, use hands, reach, lift up to 12 kg frequently, and occasionally lift up to 25 kg.
- Flexibility to work a varied schedule, including weekends, evenings, and statutory holidays.
Nice To Haves
- Previous management and leadership experience preferred.
Responsibilities
- Managing daily operations to meet key performance indicators, profit and loss targets, and exceed customer expectations.
- Embody and communicate the brand's values, attitude, and culture to create a positive and engaging shopping environment.
- Ensure consistent implementation of corporate programs, initiatives, and strategies.
- Assist in the successful execution of programs, policies, routine tasks, seasonal initiatives, and specific store needs.
- Play a role in effective succession planning, recruiting, hiring, and training strategies to reduce store turnover.
- Develop and mentor staff by providing performance feedback, seizing coaching opportunities, and fostering a collaborative team environment.
- Promote a high-performance culture by setting clear expectations, providing resources for employee accountability, creating an efficient work environment, and setting team goals aligned with success factors.
- Develop actionable plans, objectives, deliverables, and timelines.
- Take accountability for training and in-store execution across all areas, including business, operations, sales, customer service, and visual merchandising.
- Manage recordkeeping for applicants, new hires, payroll, performance appraisals, reviews, counseling, disciplinary actions, and employee separations.
- Optimize inventory levels and product selections to drive sales.
- Maintaining wage costs and overall expense control within guidelines.
- Ensure accuracy in cash management and minimize shrinkage within the store.
- Uphold store and product security protocols and monitor their effectiveness in deterring theft.
- Ensure compliance with company policies, procedures, and POS system integrity.
- Adhere to government regulations regarding employment standards and health and safety guidelines for store operations and associates.
- Maintain a safe, organized, and clean store environment in line with Zwilling and legal standards.
- Follow visual merchandising guidelines to create an attractive and engaging shopping atmosphere.
- Supporting Factory Direct Sales outside of the store environment.
Benefits
- Competitive compensation and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
