Store Manager

Sainsbury's • Glasgow, IL

12d • £33,450 • Onsite

About The Position

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding.

Requirements

• Experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
• Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
• Managed a fast-paced operation, delivering results across service, sales, and team performance.
• Used insight to make smart decisions that improve store performance and customer experience.
• Confident navigating employee relations, including dismissals, and apply HR policies with consistency and care.
• Developed and supported leadership capability within your team, helping others step up and succeed.
• Know how to lead through change — keeping your team motivated and focused.
• Walk the talk — showing up every day as a role model for service and values.

Nice To Haves

• Deliver brilliant customer experiences and have improved customer journeys.
• Role model excellent service and business values through teams of managers and colleagues.
• Use data and insight to inform planning, improve performance or customer experience and/or KPIs.
• Lead change, delivering engagement on purpose whilst managing team wellbeing.

Responsibilities

• Deliver brilliant customer experiences and constantly strive to improve the customer journey.
• Lead an operation with accountabilities for delivering customer, financial and organisational outcomes.
• Role model excellent service and business values through teams of managers and colleagues.
• Use data and insight to inform planning, improve performance or customer experience and/or KPIs.
• Manage ER cases including dismissals, confident in understanding and interpreting HR policies.
• Lead change, delivering engagement on purpose whilst managing team wellbeing.
• Deliver results across service, sales, and team performance in a fast-paced operation.
• Make smart decisions that improve store performance and customer experience using insight.
• Apply HR policies with consistency and care when navigating employee relations, including dismissals.
• Develop and support leadership capability within your team, helping others step up and succeed.
• Lead through change — keeping your team motivated and focused.
• Act as a role model for service and values.

Benefits

• Annual bonus scheme based on performance.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted prices.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed