Store Manager 222
About The Position
StoragePRO Management is seeking outgoing and enthusiastic individuals to manage our self-storage facilities in San Jose, CA. As a Store Manager, you will be responsible for renting storage units, providing exceptional customer service, conducting facility inspections, processing payments, marketing storage units, performing light maintenance, and maintaining accurate tenant records. This role requires upholding company policies and ensuring a safe and secure environment. The position reports to the District Manager, and attendance is an essential job function. We offer extensive training, career advancement opportunities, performance-based bonus programs, and a comprehensive benefits package.
Requirements
- Excellent customer service and sales skills
- Excellent verbal and written skills
- Proficiency in computer skills including Word, Excel and Email
- Must have the ability to create relationships/rapport with tenants; ability to work with a diverse array of people and customers
- Must be adaptable; able to multi-task, prioritize and thrive in a varying-paced environment
- Professional appearance and demeanor
- High school diploma or equivalent required
- Must consent to pre-employment background check
- Hold a valid Driver’s License and have reliable transportation
- US work authorization
Nice To Haves
- Previous experience as a store manager, customer service associate, shift supervisor or lead, front desk agent, rental agent, key holder, retail associate, property manager, cashier
- 2 years supervisory experience
- College degree preferred
Responsibilities
- Rent storage units, explaining different options and pricing to fit customer needs.
- Provide exceptional customer service, addressing inquiries, resolving concerns, and building positive relationships.
- Conduct regular facility inspections, ensuring cleanliness, security, and proper functioning of all equipment.
- Process payments, collect late fees, and maintain accurate financial records.
- Market and promote storage units and related products.
- Perform light maintenance tasks and report any major issues to designated personnel.
- Maintain accurate and up-to-date records of all tenant information and rental agreements.
- Uphold company policies and procedures, ensuring a safe and secure environment for all.
- Reports to District Manager
- Attendance is an essential job function
- Other duties as assigned
Benefits
- Extensive training and opportunity for career advancement
- Performance based bonus programs
- Medical, Dental, Vision, Life insurance
- Paid vacation, holiday and sick days
- 401K with employer contribution
- Employee events and contests
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
