Store Manager - Eyebuydirect

EssilorLuxottica Group•Philadelphia, PA

1d•Onsite

About The Position

At EyeBuyDirect, we’re on a mission to become the world’s most loved online eyewear brand and a one-stop-shop for all your prescription eyewear needs! Our vision is to make quality eye care accessible to everyone, improving our customers’ lives and thereby being the world’s most diverse ecosystem for optical consumers! We’re all about making possibilities available to everyone - and that includes our employees! We offer a wide range of career paths, whether you're looking to transition between departments or aspire to take on more managerial responsibilities. EyeBuyDirect is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION We are looking for a passionate and entrepreneurial Store Manager to lead our first EyeBuyDirect retail location. This role is responsible for delivering an exceptional customer experience, driving business performance, leading a high-performing team, and ensuring seamless execution of both retail and vision care operations. The ideal candidate is an inspiring leader who thrives in a fast-paced environment, embraces innovation, and is excited to help shape the future of EyeBuyDirect's omnichannel customer experience. They are customer-obsessed, highly collaborative, and motivated by creating an engaging and inclusive environment for both customers and team members.

Requirements

High School graduate or equivalent
4+ years management/supervisory experience, preferably in an eyecare/healthcare setting
A proven track record of delivering results and growth
Excellent business and financial acumen including operational analysis
Familiarity with technology, such as point-of-sale, patient record systems, and other software applications
Strong communicator and listener

Nice To Haves

College degree or equivalent
ABO Certification

Responsibilities

Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
Follows workforce management guidelines to optimally staff all practice hours of operation.
Maintains inventory accuracy through proper inventory management procedures.
Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement.
Ensures all Company approved safety programs are implemented and maintained.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other duties as assigned or as business needs.