Store Manager: Del Amo

ThirdLove•Torrance, CA

1d•$75,000 - $75,000•Onsite

About The Position

Thirdlove is seeking an innovative and engaging Store Manager to help launch our new Thirdlove boutique in Torrance. This Manager will build and mentor dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody Thirdlove’s values while ensuring operational excellence and a welcoming store environment.

Requirements

2+ years of direct management experience
3+ years of customer service and/or retail experience; background in similar category preferred
Must be at least 18 years of age
Must be able to maintain an active store presence, including standing and walking for extended periods of time
Comfort with using a ladder and lifting a maximum of 50lbs

Nice To Haves

experience with Shopify, Slack, and Google Office is a plus

Responsibilities

Influence and inspire a team to create memorable in store experiences and foster a positive environment
Ideate, create, and execute action plans to drive sales and client engagement
Recruit top talent for all positions in store
Ensure store standards including fitting and servicing clients, visual merchandising and operational tasks (inventory counts, tagging, receiving, and processing shipment)
Curate and execute fruitful in-store activities and events on a regular basis to drive store traffic and engagement
Support with new store openings in the Bay Area as needed
Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Slack, and Google Office is a plus
Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures
Build out team schedule while managing payroll effectively
Keep an agile work schedule to support business needs; including days, nights, weekends, holidays. Must work at least 40hrs/week
Recruit, train, and mentor store staff and to create a positive and productive team culture.
Develop and execute action plans to drive sales, increase client engagement, and meet key performance indicators (KPIs) such as conversion, AOV, and UPT.
Oversee store operations, including cleanliness, visual merchandising, inventory management, and shipping/receiving tasks. Ensure completion of opening/closing procedures.
Curate and execute in-store activations, and support new store openings as needed.
Leverage technology and systems to improve operational efficiency.
Manage team schedules and payroll while ensuring business needs are met, working flexible hours, including nights, weekends, and holidays.
Maintain a strong floor presence, ensuring exceptional customer service and product knowledge to support clienteling and brand advocacy.
Set and track team goals, ensuring tasks are completed on time and to a high standard.