Store Manager

La-Z-Boy•San Diego, CA

11d•$70,304 - $95,000•Onsite

About The Position

A dynamic leader who will reflect the company’s ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. This position plays a crucial role in ensuring the store's success and contributing to overall company growth and is held to the highest standards of ethics, integrity, and professionalism.

Requirements

Bachelor’s degree; or equivalent experience.
3-5 years in business unit with a sales retail emphasis.
Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Nice To Haves

Experience managing in a retail environment with a strong focus on sales.
Thorough understanding of profit and loss
Strong business acumen
Advanced interpersonal skills, communication skills & experience in building effective relationships.
Experience in luxury retail or home furnishings is a major plus.

Responsibilities

Leading, coaching, and developing a high-performing sales team to achieve and exceed store goals.
Driving store performance through active selling, coaching in the moment, and leading by example on the showroom floor.
Creating a culture focused on exceptional customer experiences, accountability, and results.
Recruiting, training, and developing talent to build a strong and engaged team.
Ensuring operational excellence, including merchandising standards, inventory management, and overall showroom presentation.
Partnering with leadership to execute business strategies and drive continued store growth.
Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
Responsible for leading and supervising the entire employee life cycle, including recruitment selection, training, and development and succession planning by cultivating and maintaining a top-performing team.
Enhance employee engagement and nurture a positive workplace culture and build effective teams.
Communicates effectively.
Achieve or surpass store and annual operating benchmarks.
Evaluate team performance, objectives, and behaviors to determine effectiveness.
Model the highest standards for surpassing customer expectations. Learn, model and teach established sales and design processes.
Sustain store profitability by maintaining profit and loss statements, financial metrics, and margins.
Model and teach product knowledge.
Champion the company’s brand strategy and first-in-class customer experience.
Align merchandizing, pricing and product flow to company standards.
Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
Leverages store visit forms.
Hosts regular weekly, monthly and quarterly meetings with staff.
Ensure proper execution of all existing and new systems and administrative procedures.
Collaborate with support teams to ensure flawless execution of operational excellence.
Adhere to legal and efficient accounting procedures.
Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company.

Benefits

Health Insurance through Blue Cross/Blue Shield
Optum for Prescriptions In-Network
Dental and Vision Insurance
Paid Vacation
401k with match
Disability Insurance
Life Insurance and AD&D
Paid Bonding Leave
Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
Employee Assistance Program (Free to all employees!)
Counseling sessions
Financial and legal resources
Exclusive employee discounts
Ongoing training in leadership development, luxury sales, interior trends, and design consultation.