Store Manager In Broadview Heights Oh

Dollar General•Broadview Heights, OH

23h

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, training, performance management, store operations, inventory, merchandising, cash controls, customer service, safety, security, and compliance with company policies and procedures. The manager ensures the store is properly staffed and opened and closed each day, personally opening it at least twice per week and closing it at least twice per week. The position also involves reviewing operating statements and inventory plans, maintaining merchandise presentation and accurate inventory, completing required paperwork, and regularly driving to make bank deposits and occasionally to attend meetings or visit other stores.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
Ability to walk and stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment frequently; lift up to 40 pounds frequently and up to 55 pounds occasionally; and climb a ladder occasionally.
Regularly drive or provide own transportation for bank deposits and occasional management meetings or visits to other stores.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events concerning safety, security, and policies.
Ensure appropriate staffing and effective daily store opening and closing; personally open the store at least twice weekly and close it at least twice weekly.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.