Store Manager - Playa Bowls

Playa Bowls•Town of Guilderland, NY

22d•$62,353 - $67,750•Onsite

About The Position

Playa Bowls is New Jersey's Original Acai Shop, founded in 2014 with a mission to serve high-quality, innovative products that support healthier lifestyles and inspire fun, excitement, and togetherness. We live our brand through our actions and community relationships, aiming to provide every guest with a delicious bowl delivered with authenticity and passion. What began small has grown into a 200-unit operator and franchisor of a leading fast-casual restaurant concept. Our local franchise team consists of owner-operators with 5 Playa Bowls stores, comprised of 4 families dedicated to finding the right people to run great businesses with, ultimately improving the lives of employees and their families. We are hands-on, local, and committed to making this an empowering experience for everyone involved in building and growing together.

Requirements

Previous Managerial Experience
Valid Driver’s License
A Team Player
Strong ability with modern technology
Strong Leadership Qualities
Excellent Customer Service
Knowledge of Supply Chain
Personnel and Human Resources Duties
Communication and Active Listening Skills
Critical Thinking
Must obtain the ServSafe certification, prior to grand opening health inspection
Must be available to work all store operational hours including nights, holidays, & weekends

Nice To Haves

A passion for fruit, superfoods, and all things healthy!
Enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun
FUN

Responsibilities

Create & maintain a high-performance constructive team culture focused on quality, cleanliness, customer experience, & operational excellence
Manage costs to hit & uphold COGs & other expense standards
Check products to ensure consistency, palatability, and quality
Investigate and resolve complaints regarding food quality, service, and accommodations
Project, place, schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
Review work procedures and operational problems to determine ways to improve service, performance, or safety
Perform food preparation and service tasks
Maintain food and equipment inventories
Organize and direct worker training programs, resolve personnel problems, hire on-board & train new staff, and evaluate employee performances
Arrange for equipment maintenance and repairs, and coordinate a variety of services with vendors & officials
Utilize & troubleshoot POS system, operate & reconcile cash register and make bank deposits.
Adhere to company opening and closing procedures and maintain accompanying records