Retail Store Manager

Landscapers Supply•Pendleton, SC

13d•Onsite

About The Position

Landscapers Supply, Inc. is a fast-growing company with 8 current locations and expanding throughout the Upstate of South Carolina and Augusta, GA. We are seeking a motivated and experienced Store Manager for our Pendleton, SC location. This individual should have a proven ability to drive business growth, while leading a team that is passionate about delivering exceptional customer service. Landscapers Supply offers a unique shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts, providing commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. We cater to homeowners and professionals alike who seek better quality, service, and selection.

Requirements

Experience as Retail Store Manager
Excellent leadership skills
Strong knowledge of POS systems (Paladin preferred but not required)
Knowledge of KPI'S and Reports
Strong communication and customer relationship skills
Customer satisfaction-oriented
Ability to lift and handle up to 70 lbs

Nice To Haves

Paladin POS system experience

Responsibilities

Supervise and coordinate daily store activities, ensuring operational efficiency.
Maintain optimal stock levels and inventory control to meet customer demand.
Implement and enforce store policies and procedures.
Oversee and optimize the hardware, yard, and power equipment (HYPE) departments of the retail store.
Foster a customer-centric environment to enhance the overall shopping experience.
Address customer inquiries and concerns promptly, ensuring customer satisfaction.
Develop and maintain strong relationships with landscapers and contractors.
Recruit, train, and supervise store staff to ensure a high level of competence and professionalism.
Foster a positive and collaborative work environment.
Assist in developing and implementing sales strategies to drive revenue and meet or exceed targets.
Collaborate with the marketing team to execute promotional activities and enhance brand visibility.
Monitor and manage store budgets, expenses, and financial performance.
Maximize Gross Margin and exceed KPI Goals.
Prepare reports on sales, expenses, and other key performance indicators.
Implement cost-effective measures to improve profitability.
Ensure compliance with health and safety regulations.
Implement security measures to prevent theft and losses.
Stay informed about industry regulations and ensure store compliance.
Oversee inventory processes, including ordering, receiving, and maintaining stock levels.
Conduct regular inventory audits to ensure accuracy and identify discrepancies.
Implement strategies to minimize stockouts and overstock situations.
Maintain minimum inventory turn ratio’s and reduce inventory shrinkage.
Develop and execute merchandising strategies to optimize product presentation.
Ensure displays are visually appealing, well-organized, aligned with the store's brand.
Collaborate with suppliers and the purchasing team to introduce new products and improve product placement.
Maintain a clean, organized, and visually appealing store environment (interior and exterior).
Implement and enforce store cleanliness standards.
Monitor and address any issues related to the physical appearance of the store, including signage and displays.
Work closely with the COO, and Senior Leadership Team to develop and execute strategic plans for the store.
Provide input on product selection, pricing, and merchandising strategies.